Privacy Policy

Scope

This policy explains how Champagne Charlie's Vintage Emporium (CCVE) handles personal information collected through this website and through related enquiries. It applies to visitors, prospective clients, suppliers, donors, work-experience applicants and other people who contact us.

Information We Collect

When you use our contact or enquiry forms, we may collect your name, email address, phone number and the information you include in your message. We may also receive information you provide by phone, email or in person.

Our web server and essential website services may process technical information such as your IP address, browser type, requested pages and timestamps for security, diagnostics and reliable operation.

How We Use Information

• to respond to enquiries and discuss services, bookings or garment pledges;
• to provide and administer services you request;
• to maintain, secure and troubleshoot this website; and
• to meet applicable legal and record-keeping obligations.

We do not sell personal information.

Storage and Disclosure

Website enquiries are sent to CCVE by email. Information may be processed by service providers that support our website, hosting, email or business operations. We disclose only what is reasonably needed for those services, or where disclosure is required or authorised by law.

No internet transmission or storage system is completely secure. We take reasonable steps appropriate to the information and our operations, but cannot guarantee absolute security.

Access, Correction and Questions

You may ask what personal information we hold about you, request a correction, or raise a privacy concern. Use our contact form or call 0473 887 591. We may need to verify your identity before acting on a request.

External Services

This site may link to or embed services operated by other organisations, including Google Maps and LinkedIn. Their privacy practices and terms apply when you use those services.

Changes to This Policy

We may update this policy when our website or business practices change. The effective date above identifies the current version.